The Somerley Estate is committed to the highest privacy standards; protecting your privacy and the confidentiality of your personal information is fundamental to the way in which we conduct our business transactions. No matter in what manner you choose to interact with us, we will only collect data that is necessary for us to deliver the best possible service to you for the express purpose for which you have originally made contact with us, unless otherwise specified. This Policy provides detailed information on when and why we collect your personal information, how we use it and the very limited conditions under which we may disclose it to others.
We may collect your personal data in several ways, including from:
1. You, for example when you:
a. Apply to join a fishing syndicate or other services offered by the Estate
b. Apply for a residential, commercial, agricultural or grazing tenancy on the Estate
c. Call us
d. Enter into any agreement with us
e. Contact and interact with us, direct or via our website, including downloading brochures
f. Ask us to contact you
g. Purchase tickets for events organised by Somerley Estate, Somerley Enterprises or Somerley Weddings
h. Attend events.
2. Third parties, such as:
a. Recruitment agencies
b. Security Services
c. Applicants for jobs or property on the Estate
d. Professional advisors or preferred suppliers, relevant to a specific transaction, interaction or event.
In addition to your basic contact information (name, address, telephone numbers) we may also collect other relevant details relating to our core business activities and the nature of your interaction with us (email address, date and nature of a private booking, date of birth, occupation, vehicle registration number, demographic information such as post-code, preferences and interests, or any other information relevant to customer surveys and/or offers).
We will also collect, record and store information from our dealings with you, or with anyone acting on your behalf, such as records of telephone calls, interactions and correspondence with you.
The Somerley Estate does not purchase or lease data lists from third parties.
The information we collect about you helps us to understand your needs and to provide you with the most appropriate service relating to the specific purpose for which either you have contacted us, or we have contacted you. We use your contact information to respond to queries or applications from you, to provide you with our services and to keep you informed of upcoming events which are relevant to your interests.
Other potential reasons for collecting and using your data are for internal record keeping and to use your information to improve our services. We may occasionally contact you for feedback following an event or delivery of a requested service.
The Somerley Estate is committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information you have given us, protecting it from theft, unauthorised access, disclosure, copying, use or modification.
Subject at all times to applicable laws, we will retain your personal data for as long as is reasonably necessary to provide you with our services and to maintain records to satisfy record keeping and professional obligations.
A cookie is a small text file containing information that a website transfers to your computer’s hard drive for record-keeping purposes. Cookies personalise your web applications, allowing their operations to be tailored to your needs and interests by gathering and remembering information about your preferences. A cookie cannot give us access to your computer or to your personal information, other than the data you may choose to share with us.
Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. You will still be able to view the information on our website, but the functionality of certain areas may be reduced.
Neither the Somerley Estate nor its related business entities sell, distribute or lease any personal data gathered during the course of normal business activities, unless we have your permission or are required by law to do so. You can be assured that at all times we treat your rights to privacy with the utmost respect and professionalism.
Where necessary for the delivery of our core business operations we may share your personal information with external professional organisations, contractors or advisors for the express purpose for which you have consented to giving us your data.
We reserve the right under appropriate circumstances to pass your information on to third party agencies, including the Police, for the prevention and detection of fraud or criminal activity. Should any claim be made, we may pass your personal information to our insurers and if our business is wholly or partially transferred to a third party, your personal information may be one of the transferred assets.
You have a right to request access to the personal information we hold on you. If any data we hold on you is inaccurate, this will be corrected promptly on request. In certain circumstances you can request that we erase your data, which we will do where this would not prevent us
meeting our legal and regulatory obligations.
You may ask that we do not sent you communications using any of the contact details we hold on our records, this may include your email address, SMS, telephone and postal information. You may also request that we restrict our communications to those which are necessary for the
delivery of our business transaction/s with you.
All requests to access, correct or erase your data or to restrict our communications with you should be addressed to us using the contact details below.