PRIVACY POLICY
THIS PRIVACY POLICY COVERS ALL THE COMMERCIAL ACTIVITIES OF THE SOMERLEY ESTATE, INCLUDING THE ACTIVITIES OF ALL OF ITS SUBSIDIARY BUSINESS OPERATIONS, INCLUDING SOMERLEY ENTERPRISES AND SOMERLEY WEDDINGS
YOUR PRIVACY
The Somerley Estate is committed to the highest privacy standards; protecting your privacy and the confidentiality of your personal information is fundamental to the way in which we conduct our business transactions. No matter in what manner you choose to interact with us, we will only collect data that is necessary for us to deliver the best possible service to you for the express purpose for which you have originally made contact with us, unless otherwise specified. This Policy provides detailed information on when and why we collect your personal information, how we use it and the very limited conditions under which we may disclose it to others.
It may be necessary for you to give us your personal data so that we can provide you with the services you request, fulfil any contractual relationship with you or inform you of upcoming events which may be of interest to you. You can be assured that your data will only be used by us strictly in accordance with this Privacy Policy.
COLLECTING YOUR DATA
We may collect your personal data in several ways, including from:
1. You, for example when you:
a. Apply to join a fishing syndicate or other services offered by the Estate
b. Apply for a residential, commercial, agricultural or grazing tenancy on the Estate
c. Call us
d. Enter into any agreement with us
e. Contact and interact with us, direct or via our website, including downloading brochures
f. Ask us to contact you
g. Purchase tickets for events organised by Somerley Estate, Somerley Enterprises or Somerley Weddings
h. Attend events.
2. Third parties, such as:
a. Recruitment agencies
b. Security Services
c. Applicants for jobs or property on the Estate
d. Professional advisors or preferred suppliers, relevant to a specific transaction, interaction or event.
WHAT PERSONAL DATA WE MAY COLLECT
In addition to your basic contact information (name, address, telephone numbers) we may also collect other relevant details relating to our core business activities and the nature of your interaction with us (email address, date and nature of a private booking, date of birth, occupation, vehicle registration number, demographic information such as post-code, preferences and interests, or any other information relevant to customer surveys and/or offers).
We will also collect, record and store information from our dealings with you, or with anyone acting on your behalf, such as records of telephone calls, interactions and correspondence with you.
The Somerley Estate does not purchase or lease data lists from third parties.
HOW WE MAY USE YOUR PERSONAL DATA
The information we collect about you helps us to understand your needs and to provide you with the most appropriate service relating to the specific purpose for which either you have contacted us, or we have contacted you. We use your contact information to respond to queries or applications from you, to provide you with our services and to keep you informed of upcoming events which are relevant to your interests.
Other potential reasons for collecting and using your data are for internal record keeping and to use your information to improve our services. We may occasionally contact you for feedback following an event or delivery of a requested service.
SECURITY
The Somerley Estate is committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information you have given us, protecting it from theft, unauthorised access, disclosure, copying, use or modification.
Subject at all times to applicable laws, we will retain your personal data for as long as is reasonably necessary to provide you with our services and to maintain records to satisfy record keeping and professional obligations.
USE OF COOKIES
A cookie is a small text file containing information that a website transfers to your computer’s hard drive for record-keeping purposes. Cookies personalise your web applications, allowing their operations to be tailored to your needs and interests by gathering and remembering information about your preferences. A cookie cannot give us access to your computer or to your personal information, other than the data you may choose to share with us.
We use cookies to identify which pages of our website are being accessed, which helps us to analyse data about web page traffic and to improve our website accordingly. We only use this information for statistical analysis purposes via Google Analytics and WordPress.
Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. You will still be able to view the information on our website, but the functionality of certain areas may be reduced.
SHARING YOUR PERSONAL INFORMATION
Neither the Somerley Estate nor its related business entities sell, distribute or lease any personal data gathered during the course of normal business activities, unless we have your permission or are required by law to do so. You can be assured that at all times we treat your rights to privacy with the utmost respect and professionalism.
Where necessary for the delivery of our core business operations we may share your personal information with external professional organisations, contractors or advisors for the express purpose for which you have consented to giving us your data.
We reserve the right under appropriate circumstances to pass your information on to third party agencies, including the Police, for the prevention and detection of fraud or criminal activity. Should any claim be made, we may pass your personal information to our insurers and if our business is wholly or partially transferred to a third party, your personal information may be one of the transferred assets.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. Once you have used these links to leave our site we do not have any control over that other website. We cannot, therefore, be responsible for the protection and privacy of any information which you provide whilst visiting such sites, which are not governed by this Privacy Policy. For your own protection, you should exercise caution and look at the privacy policy applicable to the website in question.
YOUR RIGHTS
You have a right to request access to the personal information we hold on you. If any data we hold on you is inaccurate, this will be corrected promptly on request. In certain circumstances you can request that we erase your data, which we will do where this would not prevent us
meeting our legal and regulatory obligations.
You may ask that we do not sent you communications using any of the contact details we hold on our records, this may include your email address, SMS, telephone and postal information. You may also request that we restrict our communications to those which are necessary for the
delivery of our business transaction/s with you.
All requests to access, correct or erase your data or to restrict our communications with you should be addressed to us using the contact details below.
CHANGES TO THIS PRIVACY POLICY
We may revise or supplement our Privacy Policy from time to time to reflect, for example, any changes in our business, in the law or following the introduction of any new technology. This Privacy Policy is effective from Friday 25 May 2018.